1. What is the Manager Space?
It is the place from where the administration of all AOC services is managed and EACAT Procedures are administered. Only the entity's manager has access to it.
2. Where do you access it from?
The Manager Space is segmented into two parts which you access by going to Administration settings.
> AOC services , where you can:
- Manage users and permissions for AOC services.
- View the general information of your entity, which you can narrow down using the filters you need.
> EACAT Procedures , where you can:
- Manage users, services, mailboxes and organizational units (OU) of EACAT Procedures.
3. What can you manage in AOC Services?
In the AOC Services administration, you can consult both the entity's general information and manage users: their general information and the permissions of each AOC service, including EACAT Procedures.
The Manager's Space in Services AOC consists of 2 sections:
General, where you will find generic information about the entity: the identifier, address, official statistical code, postal code, type of entity, location of the headquarters, territorial scope and the region to which it belongs.
Users, where you will find:
- Generic information about the entity's users, which allows you to:
- Search for users by name.
- View user relationships structured according to filters:
- Status (All/Active/Inactive)
- AOC services to which they are assigned
- Export users using the “...” icon
- Create new users
The creation/deletion and activation/deactivation of users is only done from the AOC Services administration.
- Specific information for each user that allows you to:
- Edit name
- Activate, deactivate or delete a user using the “...” icon.
The rest of the specific information is found in two subsections:
3.1 General, where you can:
- Edit user data.
- Edit the data in the Register of Qualified Officials (RFH), such as the date of registration and deregistration, the administrative unit to which they belong and the tasks as a qualified official (assistance to interested parties and/or issuance of authentic copies).
3.2 AOC Services, where you can manage user permissions within each AOC service, including EACAT Procedures.
Find more information at:
EGSA - What is the administration of AOC services?
EG - Where can you create users in the Manager Space?
4. What can you manage in EACAT Trámits?
EACAT Procedures is the part of the Manager's Space that allows managers to administer inter-administrative processing services. If you are a manager of the entity, you can access it through the EACAT Procedures administration.
The Manager's Space in EACAT Procedures is organized into a maximum of 5 sections:
- General
- Users
- Services
- Mailboxes
- Organizational units
In the General section you will find generic information about the entity, as well as some properties related to its processing. From here you can also activate mailboxes.
In the Users section you can perform actions that affect all users in your entity, such as searching, sorting their relationship according to various filters and exporting it. You can also view the data and permissions of a specific user. Other options are available in the General, Mailboxes and Services subsections. A relevant functionality is the action of assigning mailboxes to a specific user, which we will find in the Mailboxes section.
The creation/deletion, activation/deactivation and modification of user data is only done from the AOC Services administration.
In the Services section you can perform various actions that affect all of your entity's services, such as viewing the list of services with the corresponding filters and exporting it. You can also perform specific actions for a given service, such as viewing its general information, which includes the title, functional code and provider entity. You can also access the complete catalog of services and procedures for each service. The rest of the specific information for the service is found in the Mailboxes and Users subsections.
In the Mailboxes section, you can perform actions that affect all mailboxes in your organization, such as searching for a specific mailbox, sorting them according to different filters; exporting the resulting mailbox lists; and creating a specific mailbox. You can also perform specific actions on a particular mailbox, such as importing and exporting users and services; or deleting it. In addition, you will find other actions and more information in the Users and Services subsections.
You will only see the Mailboxes section if you have enabled the "Use mailboxes in the entity" option in the General section.
In the Organizational Units section, you can perform actions that affect all organizational units (OUs) in your entity, such as sorting them by different filters and creating new ones. You can also perform specific actions on a given OU, such as activating or deactivating it and making it visible or not (except for the main OU, which is always visible).
You can only view the Organizational Units section if you have the Use organizational units in entity option enabled in the General section.
Find related information at:
EG - How can you activate and deactivate users in the Manager Space?
EG - How can you delete a user in the Manager's Space?
EGT - What is the Administration of EACAT Procedures?
5. Where do you manage the creation/deletion and activation/deactivation of users?
User management is done from Administration settings > Services AOC > account_circle Users
> Create user
> icon … to delete , activate and deactivate a user
Find more information at EGSA – Where do you manage users of AOC services?
6. How do you assign a user to a AOC service?
1. In Administration settings > Services AOC > account_circle Users > choose a user.
2. In the AOC Services subsection > assign the user to the different AOC services (EACAT Procedures, eNotum, eFACT, etc.) with which they must work.