EGT - What is the administration of EACAT Procedures?

1. What is the administration of EACAT Procedures?

The Manager's Space within EACAT Trámits is designed so that managers can manage inter-administrative processing services. If you are a manager of the entity, you can access it by going to Administration settings > EACAT Trámits

This space is organized into a maximum of 5 sections:

• General
• Users
• Services
• Mailboxes
• Organizational units

Each section contains both generic and specific information, segmented into subsections.

Entity managers can decide how they want to organize their entity::

• With mailboxes or without mailboxes , depending on whether they need to group users and services.
• With organizational units or without organizational units.

Although these concepts are detailed later, it is important to keep in mind that, depending on the decisions made about the use of mailboxes and the ability to work with organizational units, you may have 3 to 5 sections available.

2. What do you manage in the different sections?

In the General section you will find generic information about the entity, as well as some properties related to its processing. From here you can also activate mailboxes.

In the Users section you can perform actions that affect all users in your entity, such as searching, sorting their relationship according to various filters and exporting it. You can also view the data and permissions of a specific user. Other options are available in the General, Mailboxes and Services subsections. A relevant functionality is the action of assigning mailboxes to a specific user, which we will find in the Mailboxes subsection.

In the Services section you can perform various actions that affect all of your entity's services, such as viewing the list of services with the corresponding filters and exporting it. You can also perform specific actions for a given service, such as viewing its general information, which includes the title, functional code and provider entity. You can also access the complete catalog of services and procedures for each service. The rest of the specific information for the service is found in the Mailboxes and Users subsections.

In the Mailboxes section, you can perform actions that affect all mailboxes in your organization, such as searching for a specific mailbox, sorting them according to different filters, exporting the resulting mailbox lists, and creating a specific mailbox. You can also perform specific actions on a particular mailbox, such as importing and exporting users and services, or deleting it. You can also find other actions and more information in the Users and Services subsections.

In the Organizational Units section, you can perform actions that affect all organizational units (OUs) in your entity, such as sorting them by different filters and creating new ones. You can also perform specific actions on a given OU, such as activating or deactivating it and making it visible or not (except for the main OU, which is always visible).

3. Who can work in the EACAT Procedures Manager Space?

The entity manager is the one who has access to the Manager's Space.

4. What types of services are available at EACAT Trámits?

Services are defined by a provider entity, which is often a department of the Generalitat, local entities, parliamentary entities or other bodies.

In addition, in EACAT Procedures, we find specific and generic services:

Specific services are found in the Catalog of Services and Procedures, and are defined by a provider entity for a specific group of entities. Some examples of specific services are:

• PRE - Subsidies for remuneration to elected officials
• PRE - Change of name of entities and population centers
• CLT - OSIC - Grants – Letters
• SOC - Training with hiring commitment
• SOC - Singular Projects - Early Call - Line 2

Generic services are accessible to all entities affiliated with EACAT and to any user with the corresponding permissions. Some examples of generic services are:

• The generic request (PGEN)
• The sending of information, writings and documents
• Notification – Electronic communication of the Generalitat de Catalonia and its public sector

5. How can you export the list of Users, Services or Mailboxes?

As the manager of your entity, you have the ability to download your entity's list of users, list of services or list of mailboxes. Previously, you must apply the filters you consider appropriate to carry out the download.

Export the list of users from Administration settings > EACAT Procedures > account_circle Users > icon … > Export users to a .csv file.

The .csv file will be named usuaris_ens_XX.csv and will include the following fields:

• Id: user identification within EACAT.
• Identifier: user's personal identification number.
• Name: username.

Export service relationships from Administration settings > EACAT Procedures > Services > … icon > Export services or Export processing volume in a .csv file.

• • Export services: the .csv file will be named services-mailbox-null.csv and will include the following fields:
    • Service_code: service identification code.
    • Service_name: service name.
    • Service_topic, within which the service is framed.
    • Subtopic_service, within which the service is framed.
  • Export processing volume: the .csv file will be named serveis_tramitacio_XX.csv and will include the following fields:
    • Service_name: service name.
    • Service_code: service identification code.
    • Processing_volume: Number of processing operations.
    • Recipient: name of the entity receiving the service.
    • Provider: Name of the entity providing the service.
    • Generic_service

Export the list of mailboxes from Administration settings > EACAT Procedures > Mailboxes > icon … > Export mailboxes to a .csv file.

The .csv file will be named busties.csv and will include the following fields:

• Id: mailbox identification number within EACAT.
• Mailbox name.
• Users: number of users within each mailbox.
• Services: number of services within each mailbox.
• Organizational_unit_id: identification number of the organizational unit of each mailbox.
• Organizational_unit_name: name of the organizational unit of each mailbox.

6. What are mailboxes?

Mailboxes are a new system that allows an entity to be organized into thematic, organic or functional groupings of services and users, in EACAT Procedures. They are containers for inter-administrative processing services to which you assign users.

7. What are organizational units (OU)?

They constitute bodies or work units of your entity, which serve to territorialize specific services or personalize the generic request. For example, they can organize your entity around the following bodies: Mayor's Office, General Secretariat, territorial delegations, Subsidy Group X, Commission, etc.