EGSA - What is the administration of AOC services?

1. What is the administration of AOC services?

This is the part of the Manager's Space where users and their permissions are managed. You will only be able to access it if you are the entity's manager. To get there, go to Administration settings > Services AOC and you will be able to:

• Consult the entity's general information.
• Manage users, their general information and permissions for each AOC service, including EACAT Procedures.
• Export users, that is, download the list of users using the filters you need.

The Manager's Space in AOC Services is divided into two sections: General and Users.

2. What are the AOC services?

These are the services that AOC offers to Catalan public entities. The AOC Services Directory contains the services assigned to your entity.

3. Is EACAT Procedures a service of AOC?

EACAT Tràmits is a AOC service intended for processing between Catalan public administrations.

4. What can you manage in AOC services?

In the AOC services, the information is organized into 2 sections: General and Users ; where the entity's users and the user permissions they have in each AOC service are mainly managed, including EACAT Procedures.

5. What can you do with users?

To manage the entity's users, select account_circle Users, where you can:

• Search for users by name.
• View user relationships structured according to filters:
  • Status (All/Active/Inactive)
  • Registration process (All/Manual/Automatic)
  • AOC services to which they are assigned
• Export users using the ... icon
• Create new users.
• Edit and modify a user's information.
• Activate and deactivate a user.
• Manage user permissions for each AOC service, including EACAT Procedures.

6. How can you create users?

To create users :

1. Access Administration settings > Services AOC > account_circle Users > and press the Create user button.
2. In the user creation window, fill in the following information:
   • Name and surnames
   • Personal identifier
   • Country of shipment
   • Email
   • Charge
3. Press the Create button.

7. Can you modify a user's data?

To modify a user's data:

1. Access Administration settings > Services AOC > account_circle Users
2. Select a user > General

You will be able to edit and modify user data and information related to the Register of Qualified Officials.

8. How can you export the entity's user list?

To download the list of users, go to Administration settings > Services AOC > account_circle Users > icon … > Export users to a .csv file. First, use the filters you need to narrow the list.

The .csv file will be named usuaris_ens_XX.csv and will include the following fields:

• ID: user identification within EACAT.
• Identifier: user's personal identification number.
• Name: username.

To view the data correctly in a spreadsheet like Excel, follow these steps:

1. Open an Excel sheet
2. Place the cursor in the first cell
3. Access the Data menu > Get data > From a file > From text/CSV.
4. Select the .csv file from your computer.
5. Press the Import button.
6. A window will appear with all the data in the file, press the Load button.

9. How can you assign permissions for AOC services to a user?

As an entity manager, you have the ability to assign AOC services permissions to specific users from account_circle Users > select user > AOC Services . In this subsection, you can enable the permissions for each AOC service that you want to assign to the selected user.