EGSA - What is the administration of AOC services?

1. What is the administration of AOC services?

It is the part of the Manager Space where users and their permissions are administered. You can only access it if you are the manager of the entity. To get there go to Administration settings > Services AOC and you will be able to:

• Consult the general information of the entity.
• Manage users, their general information and permissions for each AOC service, including EACAT Procedures.
• Export users, that is, download the list of users using the filters you need.

The Manager's Space in Services AOC is divided into two sections: General and Users.

2. What are the AOC services?

These are the services that AOC offers to Catalan public entities. In the Directory of Services AOC you will find the services assigned to your organization.

3. Is EACAT Procedures a service of the AOC?

EACAT Procedures is a AOC service intended for processing between Catalan public administrations.

4. What can you manage in AOC services?

In the AOC services, the information is organized in 2 sections: General and Users ; where the entity's users and the user permissions they have in each AOC service, including EACAT Procedures, are mainly managed.

5. What can you do with users?

To manage the entity's users, select account_circle Users, where you can:

• Search users by name.
• View user relationships structured according to filters:
  • Status (All/Active/Inactive)
  • Services AOC to which they are assigned
• Export users using the icon ...
• Create new users.
• Edit and modify a user's information.
• Activate and deactivate a user.
• Manage user permissions for each AOC service, including EACAT Procedures.

6. How can you create users?

To create users :

1. Access Administration settings > Services AOC > account_circle Users > and press the button Create user.
2. In the user creation window, fill in the following data:
   • First and last name
   • personal identifier
   • Country of dispatch
   • e-mail
   • charge
3. Press the Create button

7. Can you modify a user's data?

To modify a user's data:

1. Access Administration settings > Services AOC > account_circle Users
2. Select a user > General

You will be able to edit and modify user data and information related to the Register of Skilled Officials.

8. How can you export the entity's user list?

To download the list of users access Administration settings > Services AOC > account_circle Users > icon … > Export users in a .csv file. Beforehand, use the filters you need to narrow down the list.

The .csv file will be named users_ens_XX.csv and will include the following fields:

• ID: User ID within EACAT.
• Identifier: User's personal identification number.
• Name: Username.

To see the data correctly in a spreadsheet like Excel follow these steps:

1. Open an Excel sheet
2. Place the cursor in the first cell
3. Access the menu Data > Get data > From a file > From text/CSV.
4. Select the .csv file from your computer
5. Press the Import button
6. A window will appear with all the data of the file, press the button Load

9. How can you assign AOC services permissions to a user?

As an entity manager, you have the ability to assign AOC services permissions to specific users from account_circle Users > select user > AOC Services . In this subsection, you can enable permissions for each AOC service that you want to assign to the selected user.