If you are the entity's manager, access Administration settings > EACAT Procedures > Mailboxes
You will only be able to work with the Mailboxes section if you have activated the Use mailboxes in the entity option in the General section.
In the Mailboxes section , you can perform actions that affect all mailboxes in your organization, such as searching for a specific mailbox, sorting them according to different filters, exporting the resulting mailbox lists, and creating a specific mailbox. You can also perform specific actions on a particular mailbox, such as importing and exporting users and services, or deleting it. You can also find other actions and more information in the Users and Services subsections.
In the Mailboxes section you will find:
1. Generic information about the entity's mailboxes, which allows you to:
- Search mailboxes by name
- View mailbox relationships structured according to filters:
- Without OU, if the mailbox does not have an associated organizational unit (OU). Appears when your entity uses OU.
- UO, the different UOs that have been created in your entity. It appears when UO services are performed in your entity.
- No users
- No services
- Export mailbox lists, using the ... icon, previously applying the filters you need.
- Create mailboxes
The global mailbox has special characteristics and is given by the system when you activate the mailbox organization. The global mailbox is created with all services and no users. However, in the mailboxes that you create, you must assign both users and services to them because they are initially empty. And, if applicable, organizational units (OUs) will also be assigned to them.
2. Specific information for a given mailbox in the entity, which allows you to:
- Edit the name, import and export users and services in a csv file and delete it, using the icon ...
The rest of the specific information is found in two subsections:
2.1 Users where you can:
- Search users
- Filter the list of users using the drop-down filters:
- Assignment (All, Assigned and Unassigned)
- Mailbox (All, With mailbox and Without mailbox). Appears when your entity is within the mailbox system.
- Status (All, Active and Inactive)
- Assign users one by one or if there are many, import users through a csv file.
2.2 Services where you can:
- Select the UO that corresponds to the mailbox. It will only appear if your entity is within the mailbox system and can use UO. In addition, the mailbox must be associated with an UO.
- Search services
- Filter the list of users by filters:
- Assignment (All, Assigned and Unassigned), which only appears in specific mailboxes since the global mailbox has all services assigned.
- Publication, period in which the mailbox was created.
- Service type (All, Specific and Generic).
- Provider, you can select more than one service provider.
- Recipient (All, I am a recipient and I am not a recipient).
- Assign services one by one or if there are a large number, import services through a csv file.
You can assign services to the mailboxes you have created; however, you cannot assign any to the global mailbox, only view it, because when it is created it already has them all assigned.
Find more related information at:
EGT - What are mailboxes?EGT – What types of mailboxes are there?
EGT - What are the characteristics of the global mailbox?
EGT – How can you create a mailbox?
EGT - How do you export your organization's mailbox list?
EGT – Can you import users and services into a mailbox?
EGT – Can you export users and services to a mailbox?
EGT – How can you delete a specific mailbox?