Although the Processing Space contains the list of procedures organized in different trays, once a procedure is selected you can consult information related to the associated file and carry out various actions on it:

Image Detail of the file

  • View basic information:
    • Service title
    • Issuing entity
    • File number in the entity
  • Download it
  • Share the file with other users of the entity.
  • Assign a specific user as the person responsible for the file.
  • See the service associated with the file.
  • Edit or modify the file number in the entity
  • View status change history

The case detail shows the basic information and actions available for the case. The case detail can be accessed from two places:

  • File information, located in the upper left, by clicking on any of the information fields (service name, interested entity and entity file number).
  • Icon … > More information info