To respond to a procedure, you must enter the details of the procedure from the results screen, and from there you can respond to it from:
- The procedure information : click the Reply button to see the available options and select the appropriate response.
- The actions icon ... : accesses the procedure actions, select Reply and choose the most appropriate response.
Next, the action to be taken will depend on the technology of the selected procedure:
- PDF procedure : it will be downloaded directly to your device.
- Web form : You will need to access EACAT Classic to complete the form. Therefore, you will need to have access permissions to the service on this platform.
As you can see, there will be coexistence between the new EACAT and the Classic, with continuous synchronization to guarantee work in both environments. Completed procedures will be reflected in both, although there may be a delay of up to 5 minutes.
To view the procedures in EACAT Clàssic you will need to have access permissions on this platform.