The Processing Space includes the following elements:
- 1. Trays to organize paperwork.
- From the ... icon you can export search results to a .csv file and save a search as a favorite, if applicable.
2. Favorite searches , to speed up the most frequent searches, and advanced word search with various filters.
3. Filter bar , to narrow the results of a particular search. It groups together most of the filters in the advanced search, which can also be accessed from the bar.
4. Results , which is the list of procedures that meet the established search criteria.
When you select a procedure from the results, you have access to the following information and options:
Image
- File information
- Service title
- Issuer of the procedure
- File number in your entity
- If you click on it, the details of the file appear, which you can also access from the “ ... ” icon.
- File procedures appear in an orderly manner and with the basic registration information (registration number in our entity, date, time and name of the procedure)
- Procedure information
- Processing history low_priority , shows the procedures prior to the selected one and their responses
- Registration information: number, date and time.
- Name of the procedure
- Detail of the procedure arrow_drop_down , which stores the following registration information:
- From: entity issuing the procedure.
- For: entity receiving the procedure.
- Date and time: date and time when the procedure was registered in the corresponding register.
- Check-in
- Check-out
- Case ID
- Procedure ID
- Additional functions regarding the procedure:
- Download the procedure documentation
- See the attached documentation
- Consult the history of file status changes, by pressing the icon
- Link to access the viewing of the file in the EACAT Classic.
- Respond, by clicking on the button that you will only find when the procedure has an answer.
- In addition, from the ... icon, you can access the details of the file:
- Share group
- See visibility service
- File number in your entity
- Assign a person in charge, which also implies sharing the file
- Reply switch_access_shortcut
- Download documentation download , attached to the procedure
- Show processing history low_priority
- Print the procedure print
Remember that there are procedures that do not have a response and, therefore, you will not find the button in the procedure information or the Reply action in the procedures actions of the “…” icon.
Find related information in ET - What is the processing space?