1. What is the notification service - electronic communication?

The service Notification - Electronic communication of the Generalitat de Catalunya and its public sector is a generic service of EACAT-procedures, created so that the Generalitat de Catalunya and its public sector can send notifications and electronic communications to other entities of EACAT, through the application Distribution of notifications of the Generalitat that is integrated in PICA.

It is very important not to confuse this service with e-NOTUM which is the notification service aimed at citizens and companies.

2. Who can use this service?
If you are an entity that is part of the public sector of the Generalitat de Catalunya ( public sector entities of the Generalitat de Catalunya ) you can use this service, either through the Electronic Administration Portal (PAE) or at through an integration of your BO with the PICA. If you are interested, you can contact the functional and technical reference person of this platform in your organization to make the request.
3. What kind of notifications / communications can we receive?
Any public body affiliated to the EACAT can receive this type of procedure.
4. How to view electronic notifications?

The users who have access to the notifications or electronic communications of the Generalitat de Catalunya, whether you are the entity that sent the notification or the one that received it, are the following:

  • Users who have the registration role
  • Users or groups / units to which the registration user has given permission for notification / communication.

Users with a registration role can assign specific notifications or electronic communications to a specific user or group of users (previously created by the user manager), thus expanding the group of users who can view and work with a notification. electronics. The operation for assigning display permissions for these procedures is the same as that used for generic submissions. You will find more information in the Generic Submission Manual.

In order to view your notifications and electronic communications, you must go to My Procedures and, specifically, to the Procedures tray; once here press Open filter to perform a specific search.

Select the Notification Service - Electronic Communication of the Generalitat de Catalunya and its public sector, also select the Interested Party that will vary depending on where the search is performed.

If the search is carried out from the source entity, the entity that issued the electronic notification, the interested party is the recipient entity.

If the search is made from the destination entity, the entity that receives the electronic notification, the interested party is the entity issuing it. You can also use the rest of the search engine filters.

The quickest search is to use the combined Service and Interested filters, but you can also search but you can also filter through the other fields provided by the search engine.

Once filtered, display the electronic notifications on the right with the following icons: , if they are:

  • Users who have the registration role and who will be able to assign permissions to users and / or groups in your entity.
  • Users who have been assigned to a specific electronic notification, by a user who has the registration role.

Depending on the situation involved, the icon may appear in two different colors:

  • Light color , which means you have no users or groups of users assigned to manage it.
  • Dark color , means that you have assigned a user or group of users who can manage it.