Most of the procedures that make up a service are defined, technically, as PDF forms . These forms sometimes have attachments that need to be downloaded.

To view these files attached to the PDF form, do the following :

  1. Look for the processing flow corresponding to the procedure in the single tray of procedures called My procedures.
  2. Open the processing flow, in which you will find all the procedures that make it up.
  3. Select the procedure you want to view by clicking on the title.
  4. Once in the PDF form, press the attachment clip provided by Adobe Acrobat itself.
  5. A window opens where you can see the titles of the files that contain the form . From this same option, the attachments to the procedure can be opened and downloaded.