2. ET - What is the structure of the Processing Space?

The Processing Space includes the following elements:

(Capture of the Processing Space with numbers that match the different elements)

• Trays to organize procedures.
• Favorite searches , to speed up the most frequent searches.
• Word search and advanced with various filters.
• Filter bar , to limit the results of a specific search. It groups most of the filters in the advanced search, which can also be accessed from the bar.
• Results , list of procedures that meet the established search criteria.
• From the ... icon you can export search results in a .csv file and save a search as a favorite bookmark_add , if applicable.

When you select a procedure from the results, you have access to the following information and options:

• File information
  • Service title
  • Issuer of the procedure
  • No. on file in your institution
  • If you click on it, the details of the file appear, which you can also access from the “ ... ” icon.
• Procedures of the file , they appear ordered and with the basic registration information (registration number in our entity, date, time and name of the procedure)
• Procedure information
  • Processing history , shows the procedures prior to the selection and their answers
  • Registration information: number, date and time.
  • Name of the procedure
  • Process Detail , which stores the following registration information:
    • From: entity issuing the procedure.
    • For: entity receiving the procedure.
    • Date and time: date and time when the procedure was recorded in the corresponding register.
    • Check in
    • Log out
    • File ID
    • process ID
  • Additional features on the procedure:
    • Download the procedure
    • Attached documentation
    • View the file data
    • Answer by clicking on the "Answer" button that you will find only when the procedure has an answer.
    • History of file status changes, by pressing the icon

In addition, from the ... icon, you can access the details of the file :

• Basic information: service title and recipient
• Download
• share
• View service
• File number in your institution
• Assign a responsible person, which at the same time implies sharing the file

You can also do the actions directly related to the procedure :

• Answer, as long as the procedure has an answer.
• Download the attached documentation of the procedure
• Show processing history
• Print the procedure