If you're having trouble accessing it, it could be due to one of the following reasons:

  1. Your user is not registered on the platform.
    To access, your user must first be registered. Contact your manager to sign you up.
  2. Technical problems during the authentication process.
    If your user is already registered but you still can't access it, there may be a one-off technical problem. In this case, please contact our support portal to resolve it.