CST - How can you view the Catalog?

We distinguish 2 moments when viewing the Catalog:

• Preview before searching
• Display after searching

1. Preview before searching

This is the moment before you do a search. By default you are:

• The published catalogue
• The search bar, where you can search for words or do an advanced search, by pressing tune
• Activated filters and search tips:
  
  • On time.
  • I am the recipient.
  • Search tips, contains information on how to perform a search to make it effective.
• The sections:
  
  • Procedures about to be completed.
  • Favorite services, services you have saved to have at hand.
  • New services published.
  • Generic services.

2. Display after searching

2.1 No results

When there is no procedure or service with the selected conditions.

2.2 With results

When there are procedures and services with the established conditions, you will find by default:

• The published Catalog, although you can also select the unpublished Catalog.
• The search bar, with the advanced search icon (HERE), where a number appears indicating the number of filters you have selected. By default, three active filters appear: All, Due and I am a recipient . If you add more filters, this number will increase.
• The filter bar and the Advanced Search button with filters:
  • All , filter services and procedures. You can also select if you want:
  • Services
  • Procedures, if you select it, 2 more filters appear in the filter bar:
    • Initials, which are the procedures that initiate a file and that can be processed from the Catalog.
    • About to end, if On time is still selected from the Deadline drop-down filter.
• I am a recipient: filters all the services and procedures for which your entity is the recipient. Although you can also select other options offered by the Recipient filter:
  • All
  • I am not the recipient.
• On time : which filters the services and procedures that are on time. Other available options that you can select from the Time filter are:
  • All
  • Out of time
  • On hold

• Provider, you can select a specific provider of inter-administrative processing services, such as the Department of the Presidency (PRE) or the Catalan Water Agency (ACA), among all those that appear.

• Number of results , allows you to see how they decrease as you apply filters and refine your search.
• The search result is a set of services and procedures, because All has been selected. The information that appears for each service is:
  • Service title
  • Save favorite service icon bookmark_add , or bookmark , delete it, which only appears when you change Services for All .
  • Lender
  • Initial procedures, which only appears when selecting Procedures instead of All ; when pressed, the initial procedures are displayed and next to them the Start procedure button.
  • Typology, theme and subtheme
• File of the first search result, located on the right, with information on the service or procedure as appropriate.
  

If you select a service from the results, its content sheet appears; if it is a procedure, the service sheet will appear and, on the right, also the procedure sheet.

The information in the content sheets is:

• Service file , you can expand it by pressing Read all and you will see the complete file.
  • Title
  • Save service icon bookmark_add
  • Lender
  • Processing period: Start and End
  • Who carries out the procedure: you can be the recipient entity or the lender. Depending on what you select, the procedures for one or the other will be highlighted.
  • Description
  • Procedures, where can I start them? When selecting one, the procedure file will be displayed on the right.
  • Recipients
  • Objectives
  • Typology
  • Topic and subtopic
    
• Procedure sheet , you can expand it by pressing Read all and you will see the complete sheet on the right:
  • Title
  • Deadline (on deadline, about to end, overdue or on hold).
  • Initial or response procedure
  • Processing period: Start and End
  • Who carries out the procedure: the recipient entity or the lender .
  • Start button, if applicable.
  • Content
    • Description
    • How to do it
    • Documentation
  • Answers, where you will find the procedures for responding to the procedure.

If there is a lot of information, you can Expand and Collapse the information in the Content and Answers sections.

The alert system informs you if you do not have access to a service or procedure and allows you to request access to it from your manager. In exceptional cases, a service or procedure in the published Catalogue may not be visible by decision of the entity providing the service.