TERM | DEFINITION | FUNCTIONALITY |
Access to a service | Procedure that allows the use of a service. It is done by creating mailboxes, assigning inter-administrative processing services and adding users with access permission. | Manager space |
help | Icon with a question mark in the navigation bar that allows access to:
| Navigation bar |
Navigation bar | Blue bar at the top of the platform containing:
| Navigation bar |
Specific mailbox | Mailbox created with an organizational logic by the entity's managers. | Manager space |
Global Mailbox | Created in the Mailboxes section by selecting the option Use mailboxes in the entity . The characteristics that differentiate it from concrete mailboxes are the following:
| Manager space |
mailboxes | 1. Inter-administrative processing service containers of EACAT Procedures, grouped by thematic, organic or functional areas, to which a certain number of users are added. | Manager space |
Functional code | Specific code assigned to each inter-administrative processing service within EACAT Procedures that serves to identify it. | Manager space |
Official statistical code | 10-digit numbering assigned to each Catalan public local entity for statistical purposes. It is found in the entity's generic data, available in the General section both in the administration of Services AOC and in that of EACAT Procedures. | Manager space |
Directory of services | Set of services that AOC provides to Catalan public administrations. Most of these services are provided directly by AOC and are related to administrative processing. From here you can access each service directly. | Navigation bar |
EACAT Procedures | Part of the Manager's Space that allows managers to manage user access to inter-administrative processing services. It is accessed through the administration of EACAT Procedures. | Manager space |
entity | EACAT has a directory of affiliated public entities:
| Manager space |
Manager space | Site from which the administration of all the AOC services is managed and EACAT Procedures are administered. Only the manager of the entity has access to it. | Manager space |
personal space | Place where you can manage your information, communicate with your manager and view your entity's services. Any type of user can access it. | personal space |
Manager Space Filters | The manager's space of the new EACAT offers the possibility to download lists of users, services and mailboxes with filters to optimize the results according to specific needs.
| Manager space |
general | Manager Space section that can be stolen from:
| Manager space Staff space |
Manager of the entity | User permit that enables the management of user permits and their access to AOC services and inter-administrative processing services. | Manager space |
managers | Section of the Personal Space that makes it easy for you to get in touch with your managers of the entity. | personal space |
Identifier | Code that uniquely identifies the entity or user. Note that the Entity ID is different from the User ID. | Manager space personal space |
List of users/services/provider | Detailed list of all services showing the related users and the provider associated with each service. It is located in the section Settings > User > List of users > Services > Lender of the Classic EACAT. This list can be very useful for configuring mailboxes. | EACAT Classic |
List of processing volumes | List of all services with processing volume data for the last 7 years up to the current date. This information can be downloaded from EACAT Procedures > Services > icon ... > List of processing volumes. | Manager space |
Quota of mailboxes | Maximum number of specific mailboxes that can be assigned to your entity once you select the option to use mailboxes in the entity . | Manager space |
User permissions | 1. Specific permissions that each AOC service offers and that can be assigned to users. Currently, there are only AOC service permissions: EACAT Procedures
Permissions are managed from Services Administration AOC > Users > Services AOC | Manager space personal space |
Processing preferences | Options intended to improve the user experience at EACAT. Currently, they are divided into 3 categories:
| personal space |
lender | 1. Entity that provides inter-administrative processing services and offers them to other public entities to process them. The most important provider by volume of the services it offers are the departments of the Generalitat de Catalunya and its public sector entities. | Manager space |
Register of Skilled Officials (RFH) | 1. Set of officials who provide services to the registration assistance offices (OAMR) and who are qualified to perform one or both of the following functions:
2. It is part of the General section of the AOC service manager space, where the basic data of each user is managed: registration and termination date, administrative unit and tasks or functions as a qualified official. | Manager space personal space |
Administration thread | Icon found in the navigation bar and which allows you to go to the Manager's Space, both in the Services AOC and EACAT Procedures parts. | Manager space |
Services | 1. Set of procedures that are performed sequentially to meet a specific need, such as receiving financial aid or reporting changes for registration purposes. | Manager space personal space |
Services AOC | 1. Part of the manager's space that allows managers to manage users and their permissions for the set of services that AOC offers to Catalan public administrations, most of which are managed directly by AOC and are related with the processing. It is accessed through the AOC Services administration. Examples of AOC services include eNotum, eFACT, EACAT Procedures, and others. | Manager space personal space |
Inter-administrative processing services | Services that are processed between the different Catalan public administrations and that are part of EACAT Procedures. | Manager space |
Specific service | Inter-administrative processing services that appear in the Catalog of services and procedures and that are specifically defined by a lending entity. These services are composed of a set of procedures intended for a specific group of recipient entities. | Manager space |
Generic service | Services that are defined so that they can be used by any of the entities affiliated to EACAT and by any user who has the necessary permissions. The generic request is the clearest example. | Manager space |
Organizational Units (OU) | 1. They group users around bodies or work units of an entity, such as the Mayor's Office, the General Secretariat, or groups dedicated to subsidies or territorial delegations. | Manager space |
users | 1. People who work with specific permissions that define their profile and the actions they can perform within the platform.
2. Section dedicated to the management of users within the Manager's Space, covering both the administration of EACAT Procedures and AOC services. | Manager space |