1. What is a user group?

The creation of user groups is a functionality linked to EACAT-Tràmits User Management, which facilitates the grouping of users of an entity in accordance with the logic to be given. For example, groups can be created according to an organic logic, according to the organs of the body (Secretariat, Intervention, etc.); with a logic related to each of the competencies (Grant Group X, etc.); or the logic that each entity wants to give it.

2. Who can create user groups?
The prerequisite for being able to create a group is that the user is the user manager of the entity.
3. How can you create user groups?

In the Settings section and specifically on the User Group tab, press the New Group button to create a new user group.

Do you need to give it a Name , a Description and select the check Receiver generic delivery? , if applicable. If you press the Receiver check generic delivery? means that this group will function as an administrative unit when any source of origin wants to send you a generic shipment. Will the source entity that wants to send you a generic shipment after selecting the entity will see all the groups created by you that have the check . and you will be able to select one, to which the intended generic submission will go.

Then click Create .

In the case In the case of a department of the Generalitat de Catalunya , when do you create a User / Unit Group , in addition to marking the check Recipient generic delivery? you need to add the Registration Data : the name of the registration office, the code that identifies the center and the code of the registration office.

You can edit the group by clicking on its name.

Within the group of users, 3 types of actions are allowed:

  • Delete the group by clicking on the icon
  • Edit by pressing the Edit button. This action allows the modification of the group name and its description
  • Assign users using the button
4. How can you assign users to a user group?

The user search engine allows you to search for a specific one.

Or you can assign multiple users at once, selecting them and pressing Assign .

Within the group, there is a feature to be able to filter among its users. It is very useful in the case of groups with a large number of users.

5. How can you unassign users from a user group?

Within a user group, in the list of users of which they are part, a user of the group can be assigned by pressing the dark gray cross that appears on the right side of each user.

Before deleting the group user, the following message appears as a security measure:

6. How do you know which user groups you are assigned to?

From the My Space tab in the Settings section, you can see which user groups you are assigned to by clicking View Assigned Groups.

If the user is assigned to a user group it gives us the following information:

And, if it is not assigned to any user group it also reports this fact.

7. What are user groups for?

User groups have been created to facilitate the management of generic submissions and are currently only used within this generic service.

The two functionalities they have are:

  • Assigning generic submissions to groups of users at once, using icons , which allow them to manage (view and respond, if necessary).
  • Sending generic shipments to a specific administrative unit within the destination entity, which means that users belonging to this user group can view and edit the generic shipment if they check the Generic Shipment Recipient check?

In the case of a department of the Generalitat de Catalunya , when do you create a User Group / Unit , in addition to marking the check Recipient generic delivery? you need to add the Registration Data : the name of the registration office, the code that identifies the center and the code of the registration office.

In both cases, the use of user groups speeds up the management of generic submissions, as it makes it possible to assign a generic submission directly to a group of users without having to assign user to user.