- First of all, you need to verify that you have permission to sign the service.
If this is not the case, you must contact the EACAT User Manager of your institution to assign them. More information : How can I assign service permissions to an EACAT user?
- Another cause is missing data to fill in the document. In this regard, it should be verified if any of the procedure tabs appear in red.
If so, you should fill in the necessary data until all the green tabs appear. At this point, the options for signing the procedure appear available.
- If the procedure has a tab to add the signatory users of the submission, you will need to be added in this tab to be able to view the option to sign.
To fix this, you need to edit this tab by adding your user as a signer. If you do not appear, the reason is that you do not have permission to sign the procedure (section 1).
If all this is correct and the option to sign the EACAT submission does not appear, contact our User Service Center about this, through the Contact Form
